For the purposes of this statement, “personal information” means information about an identifiable individual, including but not limited to contact information, such as name, address, e-mail address, telephone number, demographic or household information and credit and financial information.
We have taken appropriate measures to protect the confidentiality and security of personal information collected and stored in our databases. Although appropriate security measures have been put in place to protect against the unauthorized access, use, alteration or loss of personal information, you should be aware that any information transmitted over the internet may be intercepted by third parties. We do not assume any liability for interception, misuse or alteration of any information transmitted over the internet.
Except as may be required by law, internal compliance guidelines or stored as part of routine information technology back up, we will endeavour to retain personal information only for so long as it is necessary fulfill the purpose for which the personal information was collected.
Access to your personal information will be restricted to only those persons who need the information in order to carry out our business activities. We do not disclose your personal information without your consent other than where specific reference is made when you provide such personal information, or where disclosing that personal information to third parties is directly related to our business activities or necessary in order to provide you with information, products or services. We may also disclose your personal information where we are required to do so by law.
With respect to our business activities your personal information may be provided to the following third parties:
These third parties are only provided with such personal information as is necessary for them to perform the services for which they have been contracted and are restricted from using the personal information for any other purpose.
Wherever possible, personal information will be collected directly and with consent from the individual about whom it pertains; however, we may on occasion collect personal information from third parties.
For each visitor to our website, our server may recognize the visitor’s domain name and e-mail address (where applicable). We collect the visitors’ domain name, aggregate information on what webpages visitors’ access, information voluntarily given by visitors such as personal information, survey information and/or site registrations.
We may also collect some basic information regarding the use of our website. This type of non-identifiable information can be collected automatically, that is not by registration or the completion by you of any on-line surveys, forms or questionnaires. This information could include the amount of traffic visiting the website, which webpages are visited and for how long, the type of internet browser being used, the type of computer operating system being used and the domain name of the website from which a link is made to our website, if any. This information is used only in the aggregate to help us better understand trends and patterns evolving in the marketplace which will in turn allow us to improve the quality of our website.
You may set your web browser to notify you when you receive a cookie or to not accept certain cookies. You do not have to accept any cookies to access or search our website. However, there may be minimal loss of functionality if you have disabled or deleted all cookies.
You can ask to see the personal information that we hold about you. If you want to review, verify or correct your personal information you should contact our Privacy Officer using the contact information set out below. Please note that any such requests must be in writing. While you have the right to access your personal information, that right is not absolute. We may refuse to provide you access to your personal information where such refusal is permitted or required by applicable law. We will endeavour to inform you of the reasons why, subject to any legal restrictions, access has been denied.
You may change or withdraw your consent at any time. If you have received correspondence from us and no longer wish to receive any more correspondence in the future, please let us know by contacting our Privacy Officer using the contact information set out below. We will, subject to legal or contractual restrictions and reasonable notice, ensure your name is removed from our distribution list(s).
All complaints will be investigated as soon as is practicable in the circumstances.